Privacy Policy You Can Trust.
Last updated: 16 June 2026
1. Who We Are
InfoDex Media is a creative digital marketing and AI automation agency headquartered in Karachi, Pakistan, serving clients across Pakistan, the GCC and global markets. This privacy policy explains how we handle information collected through infodexmedia.com, our WhatsApp business line and any service engagement.
2. Information We Collect
We collect information you give us directly when you fill out a contact or quote form, subscribe to our newsletter, message us on WhatsApp, send an email or sign a service agreement. This may include your full name, business name, phone number, email address, website URL, project budget, goals and any creative or business assets you share for the project. We also collect limited automatic information such as IP address, browser type, device, referring page and pages visited so we can improve site performance and protect against abuse.
3. How We Use Your Information
Your information is used to respond to enquiries, prepare proposals, deliver the services you hire us for, send invoices, share progress reports, schedule strategy calls, send newsletters you opt into, run remarketing campaigns and improve our website. We never sell your personal data to third parties.
4. Cookies And Analytics
We use first party and trusted third party cookies for site analytics, conversion tracking and ad performance measurement (Google Analytics, Meta Pixel, LinkedIn Insight). You can disable cookies in your browser settings at any time. Disabling cookies does not affect your ability to browse the site.
5. Data Sharing And Processors
We share limited data only with the tools required to deliver our services, including Google Workspace, Meta business suite, hosting providers, payment processors, CRM platforms and analytics platforms. Every processor we use is bound by their own privacy and security commitments.
6. Data Retention
Active client data is retained for the duration of the engagement plus 24 months for tax, legal and case study purposes. Marketing leads and newsletter subscribers can request deletion at any time by emailing info@infodexmedia.com.
7. Your Rights
You have the right to access, correct, export or request deletion of your personal data. To exercise any of these rights, email info@infodexmedia.com and we will respond within 14 business days.
8. Children
Our services are designed for businesses and adult professionals. We do not knowingly collect personal data from anyone under 16. If you believe a minor has shared data with us, contact us and we will delete it immediately.
9. Security
We protect your data with industry standard safeguards including encrypted storage, role based access controls and regular security reviews. No system is perfectly secure, so we encourage clients to share sensitive credentials through password managers we recommend.
10. International Transfers
We work with clients and tools across multiple regions, so your data may be processed outside Pakistan. We only use providers that meet recognised data protection standards.
11. Updates To This Policy
We may update this privacy policy from time to time as our services or applicable laws change. The latest version is always available on this page with the most recent revision date.
12. Contact Us
For any privacy question, write to info@infodexmedia.com or WhatsApp our team directly. We take every concern seriously and respond within one business day.
Have A Privacy Question?
Reach our team and we will get back within one business day.
Contact InfoDex Media