24/7 AI Customer Support That Sounds Human
Pakistan's specialist AI support agency in Karachi, deploying intelligent agents trained on your brand across WhatsApp, web chat, email and help desks.
We Don't Just Market, We Grow Brands.
What is an AI customer support agent?
An AI customer support agent is a GPT powered assistant trained on your brand knowledge that resolves customer questions 24/7 across WhatsApp, web chat, email and help desks. InfoDex Media deploys these agents and integrates them with your existing stack.
- GPT trained on your knowledge base
- WhatsApp, web chat, email and Zendesk
- Smart human handoff for complex cases
- Sentiment, CSAT and resolution analytics
Everything Included In Our ai customer support Service
Knowledge Training
Bot trained on docs, FAQs, policies.
Multi Channel Deploy
WhatsApp, web, email, Zendesk.
Workflows
Refunds, tracking, FAQs handled.
Analytics
Resolution rate, CSAT, sentiment.
Human Handoff
Routes complex tickets smartly.
Tone Tuning
Sounds exactly like your brand.
A Simple, Transparent 5 Step Process
Discovery Call
We meet on WhatsApp or Zoom, study your business, goals and current funnel.
Strategy & Audit
Custom roadmap built around your audience in Pakistan and beyond, with measurable KPIs.
Build & Launch
Our senior team executes with weekly milestones and full transparency on Slack or WhatsApp.
Optimize & Scale
Daily monitoring, A/B testing and weekly reporting to compound growth month after month.
Reporting & Growth
Clear dashboards, real numbers, real ROI. We grow when you grow.
Why Pakistan's Top Brands Choose Us
Trusted Across Every Industry
From Karachi to Lahore, Islamabad and global markets.
Real Numbers From Real Clients
Tickets auto resolved.
Orders handled by bot.
4.7 from AI conversations.
People Also Ask
How much does AI customer support cost?
Setup starts at PKR 100,000 plus a retainer from PKR 30,000 per month based on volume and integrations.
Will it sound like a robot?
No. We train tone and personality so the bot sounds exactly like your brand voice in English or Urdu.
Does it integrate with Zendesk or Intercom?
Yes. Full integration with Zendesk, Intercom, Freshdesk, HelpScout and custom help desks.
Can it handle refunds and orders?
Yes. Through secure API access to your store, billing or CRM.
What if it cannot answer?
It escalates instantly to a human with full context of the conversation.
Multi language support?
Yes. English, Urdu, Arabic and 50+ languages out of the box.
What Our Clients Say
80 percent of tickets auto resolved. Insane savings.
70 percent of orders handled by bot. Love it.
Patient CSAT is 4.7 from AI conversations. Wow.
Support feels premium and human.
Tell Us About Your Next Big Move.
Fill the form and we'll get back to you on WhatsApp within minutes. No bots, no waiting, just real strategy.
- Free 30-minute strategy call
- Custom proposal in 24 hours
- Senior strategist on every account
- Reply on WhatsApp within minutes
Ready To 10x Your Brand?
Book a free 30-minute strategy call on WhatsApp. No pitch deck, just clarity on your next move.